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Rabu, 26 Maret 2014

Great Warranty

The review about this product

SquareTrade 2-Year MP3 Protection Plan ($75-100) (Electronics) Warranty was definitely honored, dropped my iPod touch at a swim meet, down a flight of concrete stairs as I pulled my jeans out of my duffle bag.
Flew down the flight of stairs cracked the screen and bent the iPod.

Sent it in (2 days), waited over the weekend (hate when that happens) it got checked in on Monday; didn't hear anything from then on.
Their 5 day guarantee was not met, so I gave them a call on the Tuesday after it was checked in (Checked in Monday, waited the week, then the following Tuesday), talked to a CS rep who then immediately bought out my device due to my dissatisfaction.

I got the Amazon gift card (minus the 5% advertised), emailed back, CS rep apologized again, sent the 5% and then a 30% standard coupon off a new warranty.
Purchased my new iPod, and a new warranty.

One of the best warranty transactions I've dealt with.

Thanks again!
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